COVID-19 Update: Face-to-face Testing Resuming Nationally from April 2022

We would like to thank all our candidates and staff for their efforts over the last few months as we have dealt with the increased COVID-19 case numbers throughout the country and the disruptions this has caused to NAATI testing. We are planning to re-open our offices and resume face-to-face testing in all states as planned from the beginning of April. We don’t believe there will be any further requirements for nationwide changes, however localised changes may be implemented where the local circumstances call for them, in which case candidates affected will be notified directly. For our candidates who are unable […]

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COVID-19 Advice for Candidates Attending Face-to-face Testing

NAATI is committed to providing a safe testing environment and takes the health and safety of our candidates and staff seriously.  We anticipate that 2022, particularly in the first half of the year, will continue to have challenges with state or city-based restrictions impacting our normal business operations and our availability to deliver face-to-face testing. Please accept that NAATI is doing all it can to ensure that candidates are well informed and able to take a test in a safe, fair and timely manner. Regarding interpreting tests, NAATI prefers administering them in a face-to-face setting, however, we are also able […]

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COVID-19 Update: Online Testing Arrangements and Office Closures

As we move into the third year of the COVID-19 pandemic, the incredible service of translators and interpreters in providing critical health information is reinforced daily.  NAATI remains dedicated to its vision for a connected community without language barriers and ensuring we can continue to provide services to our practitioners and candidates. With the dramatic increase of COVID-19 cases since December 2021, we have made the difficult decision to (yet again) move all our staff (except those based in Perth) back into remote working arrangements from Monday, 10 January 2022. Our physical offices will be closed until at least 31 […]

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Now available: NAATI test preparation modules

We are excited to have launched test preparation modules to help you on your journey towards sitting the Certified Provisional Interpreter (CPI) or Certified Translator (CT) test. The test preparation modules are available on our learning management system, NAATI Learn, and anyone can enrol. Register your details via the links below and start preparing now! CPI test preparation module Practice dialogues available in 35+ languages, with more languages to be added A built-in audio recorder allows you to record and download your own performance Self-assessment tools, including access to the test preparation workbook and a freshly developed self-review sheet to […]

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Launch of Red Cross and NAATI Credentialing Program Pilot

The National Accreditation Authority for Translators and Interpreters (NAATI) has partnered with Australian Red Cross to deliver a pilot program supporting people who have recently resettled in Australia from Afghanistan to gain a NAATI credential as an interpreter or community language aide. This pilot has been launched in response to increased demand for interpreters and bilingual workers among newly arrived migrants to Australia. It is intended that this pilot will support new arrivals to connect with employment and training in the language services sector. The pilot, delivered by AMES and Australian Red Cross, aims to work with recently arrived people […]

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Continuous Improvement Program update

NAATI launched its Continuous Improvement Program (CIP) earlier this year and has undertaken a large analysis of the data collected through a candidate survey, an Examiner survey, Examiner workshops run since 2018, consultations with industry experts and the launch of a reliability study through a third party. Over the last six months, initial work has started on the improvement of some the CIP’s key focus areas, namely the Test Delivery and Examiner Training & Performance areas. Test Delivery The candidate survey NAATI conducted between January 2019 and February 2021 has provided insights into areas of improvements around pre-test information and […]

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Candidate Survey Results

NAATI surveyed all certification test candidates from late 2018 to January 2021 on their testing experience. Nearly half of our candidates responded, with most survey respondents being new to the translating and interpreting profession. Here are some results from the analysed data. NAATI has launched a Continuous Improvement Program to refine the Certification System, consulting stakeholders and reviewing the results of the candidate survey. We are looking at ways to further support candidates prior to their test session and to enhance their experience during the test. Some specific actions we have taken or are working on to improve Certified Provisional […]

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Inter-professional Education for Interpreting and Medical Students

TIS National and Monash University working together to provide inter-professional education for interpreting and medical students. Inter-professional education involves structured and simulated interaction that enables tomorrow’s interpreters and doctors to learn how to work with each other. The principle of inter-professional education (IPE) is that two or more groups of learners interact with each other in a regulated learning environment and enact simulated interactions similar to those that they are likely to encounter in the workplace. IPE has been around for more than 30 years in the health sciences, but it is now only in the last 10 years that […]

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NAATI System Upgrade – Payment Services Affected

To our valued practitioners and candidates, NAATI is implementing a major finance system upgrade to improve our ability to provide professional and secure transactions. The upgrade will commence at 5pm AEST on Thursday 24 June 2021 and be completed by 9am AEST on Thursday 1 July 2021. No payments or refunds can be processed while the upgrade is occurring. Any payments, including to select a test session, must be made before or after this time. All other services will be unaffected. If you have any concerns, please contact us at We apologise for any inconvenience. […]

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