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Important security information for practitioners and applicants who use myNAATI

Here at NAATI, we take information security very seriously.

We are committed to our obligation to protect and secure the personal information we hold about you. This is why we will be introducing some new and improved security features to myNAATI.

If you have a myNAATI account, you can expect to be prompted to reset your password in late October 2018. We are also introducing new rules about how often you will need to change your myNAATI password. Most myNAATI users will have to change their password every 12 months. Examiners will need to change their passwords every 90  days. 

New myNAATI passwords

New myNAATI passwords will need to meet the following requirements:

  • passwords must contain a minimum of 10 characters.
  • passwords must contain a mix of upper case, lower case, numbers and symbols.
  • passwords cannot match the last 24 passwords used. 

Changing your myNAATI password.  

  • NAATI examiners will need to change their password every 90 days. 
  • Practitioners, applicants and all other myNAATI users will need to change their password every 12 months. 

In each case, if your password expires, you will be prompted to change it when you next login.

With the introduction of these improved security features, myNAATI will lock out users after 5 failed login attempts. If this happens to you, you will need to reset your password using your registered email address to unlock the account.

These tightened security features are being introduced to improve the security and ongoing maintenance of myNAATI user's personal information.

If you have any questions or feedback about myNAATI, please let us know at info@naati.com.au


Published: 08/10/2018