NAATI Identity Verification for Test Candidates

Identity verification is an integral and essential part of NAATI’s test process. It ensures that candidates have a fair opportunity to demonstrate their knowledge and ability. It also provides assurance to receiving organisations about the validity of NAATI tests.

For this reason, all test candidates who sit for a NAATI-administered test must undergo identity verification before gaining entry to a test venue.

NAATI will verify your identity using the following process:

  • When you arrive at the test venue, you will need to provide an acceptable photo identity document. This is usually the passport or driver’s licence that you provided with your online application.
  • For online tests you will need to show your passport or driver’s licence to the camera when directed to do so.
  • A NAATI staff member will compare your face with the identity document, and with the documents submitted online at the time of application. Should you be wearing a face mask you will be asked to remove it during the short time your identification is being verified (as is allowed in public health orders).
  • Your identity will be marked as confirmed when NAATI is satisfied that the person presenting for the test, and the identity document presented on the day, match the identity documents submitted during application.
  • In online tests your identity document may be compared to the document in your application after your test has been completed, should there be concerns about the validity of the document you will be contacted directly.
  • Some candidates may have their photo taken, before the test, by a NAATI staff member. This photograph will be used, along with the identity documentation and passport photo provided at the time of application, to ensure the applicant is the person sitting the test.

If a candidate is required to have their photo taken on the day, candidates wearing glasses will be asked to remove them.

Cultural sensitivities will be considered and special arrangements made if necessary. Candidates must advise NAATI (via email) about any concerns about identity verification or special requirements before your test session.

If you (the candidate) refuses to comply with the identity verification process, you will not to able to take the test. Refusal to comply also means you will not be eligible for any transfer, cancellation or refund of your test.

NAATI is dedicated to protecting the rights of genuine test candidates, and ensuring the legitimacy of the testing process. NAATI is also committed to ensuring high standards of customer care.