NAATI closure dates
NAATI offices will be closed from Friday 19 December 2025 (5pm AEDT) to Monday 5 January 2026 (9am AEDT).
Send us an email
The easiest and quickest way to contact us is by email to info@naati.com.au. Your email will be referred to the most appropriate staff member for response. We will aim to get back to you within 2 working days.
We have a Customer Service Charter which sets out how you can expect us to communicate with you.
Email: info@naati.com.au
Phone: 1300 557 470
NAATI is a national organisation with offices in six states and territories. These offices support testing of candidates and local engagement.
Please note: If you visit our offices in person, our staff may not be able to assist with your query and may direct you to email or call instead.
NATIONAL OFFICE
16/2 King Street, Deakin ACT 2600
Ngunnawal Country
Office hours: 9am-4:30pm Monday to Friday
NEW SOUTH WALES
Suite 2, Level 6, 570 George Street, Sydney NSW 2000
Gadigal Country
infonsw@naati.com.au
Office hours: 9am-4pm Monday to Friday
NORTHERN TERRITORY
NAATI currently manages NT testing and other operations from its National Office. For NT enquiries please email info@naati.com.au.
QUEENSLAND
Queensland Multicultural Centre,
Room 10, Level 2, 102 Main Street, Kangaroo Point QLD 4169
Meanjin Country
infoqld@naati.com.au
Office hours: 9am-4pm Monday to Friday
SOUTH AUSTRALIA
NAATI currently manages South Australian testing and other operations from its Victoria Office. For South Australia enquiries please email infovic@naati.com.au.
TASMANIA
NAATI currently manages Tasmanian testing and other operations from its Victoria Office. For Tasmania enquiries please email infovic@naati.com.au.
VICTORIA
Level 10, 179 Queen Street, Melbourne VIC 3000
Wurundjeri Country
infovic@naati.com.au
Office hours: 9am-4pm Monday to Friday
WESTERN AUSTRALIA
Level 1, 49 Oxford Close, West Leederville WA 6007
Noongar Country
infowa@naati.com.au
Office hours: 9am-4pm Monday to Thursday
We welcome any feedback – positive or negative. You can provide this to us by email to info@naati.com.au.
If you would like to make a complaint, please refer to our Complaints Policy.
Queensland
Queensland Multicultural Centre
Rm 10, 2nd Floor
102 Main Street Kangaroo Point
Brisbane QLD 4169