We all deserve to be understood: Taking the conversation across Australia

In the past few months, NAATI has been engaging with professionals across major industry events such as Australian Healthcare Week Exhibition (Sydney), GPCE (Sydney), the Digital Health Festival (Melbourne), the RACGP Practice Owners Conference (Sydney), the Language and the Law Conference (Darwin), and the FASSTT Refugee Trauma Recovery in Resettlement Conference (Sydney).

Many of these were part of our national awareness campaign, We all deserve to be understood to spotlight the critical role of professional interpreters in reducing risk and promoting safer, more equitable outcomes in healthcare settings.

These opportunities allow us to build meaningful connections while highlighting the vital role interpreters and translators play in delivering safe, inclusive and effective communication across sectors. By connecting directly with practitioners and decision-makers, we are helping raise awareness of the importance of language services in supporting better outcomes for individuals and communities.

Australian Healthcare Week Exhibition, Sydney (11–12 March 2026)

We had a fantastic two days at the Australian Healthcare Week Exhibition in Sydney, connecting with healthcare professionals, service providers and organisations committed to improving better patient outcomes across the sector. Our booth gave us the opportunity to speak with hundreds of attendees about our ‘We all deserve to be understood campaign and the role of NAATI‑certified interpreters in delivering safe, equitable and high‑quality care – and the growing demand for skilled language professionals across Australia’s health system.

4th Language and the Law Conference, Darwin (1–2 April 2026)

NAATI sponsored and attended the 4th Language & Law Conference in Darwin in April. Delivered in close collaboration between the Northern Territory Supreme Court, the Aboriginal Interpreter Service NT (AIS) and Interpreting and Translating Service NT, it focused on the intersection of language and the law, including topics such as forensic linguistics, legal interpreting and translation, and language rights.

4th Refugee Trauma Recovery in Resettlement Conference, Sydney (4–6 May 2026)

We were proud to be a room sponsor at the 4th Refugee Trauma Recovery in Resettlement Conference, which brought together hundreds of practitioners across Australia and New Zealand under the theme “Shared Knowledge, Shared Healing: Responding to Trauma in a Divided World.”

The role of interpreters was a consistent thread throughout the program, reflecting the realities of supporting refugee communities. In a session held in NAATI’s sponsored room, Certified Arabic Interpreter Mikhael Touma highlighted the critical role interpreters play in ensuring safety – particularly for vulnerable groups such as LGBTIQA+ refugees – through their choices of words in the moment. As emphasised during the conference, if language is central to trauma recovery, interpreters are too.

GPCE, Sydney (15–17 May 2026)

Having a booth at the General Practice Conference and Exhibition (GPCE) in Sydney allowed us to speak directly to GPs from across the country, and hear about their experiences working with interpreters. We talked to GPs about the importance of NAATI certification and the risks of relying on family members to interpret for critical health conversations. 

Digital Health Festival, Melbourne (20–21 May 2026)

NAATI sponsored and attended the Digital Health Festival in Melbourne on 20–21 May. We are also pleased to share that Aurélie Sheehan, Manager, Certification Policy and Development at NAATI, spoke at the festival, chairing and contributing to a panel discussion on the rapid rise of AI-generated clinical documentation and its implications for accuracy, accountability, and trust in healthcare communication.

RACGP Practice Owners Conference, Sydney (23–24 May 2026)

Our Strategic Engagement Manager, Lee Yacoumis, and Certified Specialist Health Interpreter (Cantonese and English; Mandarin and English), Flora Hui Tao, spoke to an engaged room of GP practice owners at this event about NAATI, why certification matters and how interpreters are a practice priority – not just a patient issue.
 

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