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Free specialised training: Interpreting in NDIS Settings

Home / News / Free specialised training: Interpreting in NDIS Settings

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RMIT University’s T&I Program has developed a new free specialised training program on Interpreting in NDIS Settings, funded by the National Ethnic Disability Alliance (NEDA).

Enrol now via NAATI Learn! (You will need to create a new account if you haven’t used NAATI Learn before. Click on “Create new account” near the bottom of the page)

Research in Australia (e.g. Lai, 2021) exploring interpreters’ experiences and reports from service providers indicate a need for interpreter training. This collaborative project also contain components to train NDIS service providers on how to work with interpreters to maximise service delivery quality.

NEDA is a national Disabled People’s Organisation that advocates federally for the human rights of people with disability and their families from culturally and linguistically diverse and non-English speaking backgrounds. NEDA works closely with its member organisations and service providers and acknowledges the importance of interpreters’ role in NDIS service settings. The aim of this training is to provide interpreters with the skills and knowledge to work in NDIS settings.

Course structure

This training can be accessed here on NAATI Learn, and includes the following six modules and two live webinars:

Module 1 – NDIS and Interpreters

Module 2 – Preparing for a NDIS interpreting assignment

Module 3 – Terminology challenges

Module 4 – Ethical challenges

Module 5 – Working as a team

Module 6 – NDIS interpreting scenarios

Webinar 1 – [After completing the 6 modules] Best interpreter is invisible and non-interactive. Or is it?

Webinar 2 – [After completing the 6 modules] Demand and control schema to support ethical decision making


Completing this training will equip you with the following skills and knowledge:

  • Comprehensive knowledge of NDIS.
  • How to confidently prepare for NDIS interpreting assignments.
  • How to resolve terminological challenges and how to create a glossary.
  • Identify ethical challenges in NDIS settings.
  • Demand and control schema to support ethical decision making.
  • How to implement self-reflective practise.
  • How to work as a team with NDIS service providers.
  • Real-life issues encountered in interpreter- mediated NDIS encounters.
  • Understand what patient-centredness and cultural-centredness are.
  • How to facilitate best practice interpreting to achieve best outcome.

Points towards recertification

  • Six modules = 60 points: you must complete all six modules to receive a certificate worth 60 professional development (PD) points covering a combination of Category 1: Skills Development and Knowledge – subcategory 1.4, and Category 2: Industry Engagement – Ethics sub-category 2.20.
  • Webinar 1 = 10 points: you will receive a certificate worth 10 PD points under Category 1: Skills Development and Knowledge – subcategory 1.4.
  • Webinar 2 = 10 points: you will receive a certificate worth 10 PD points under Category 2: Industry Engagement – Ethics sub-category 2.20.

01 August 2022

By NAATI User

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