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09 Oct 2026

Consumer resource

Working with medical interpreters: A guide for healthcare providers

Effective communication is fundamental to delivering quality healthcare. For patients with limited English proficiency or those who are deaf, professional interpreters play a vital role in ensuring accurate, respectful and safe exchanges between clinicians and patients.

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09 Oct 2026

Consumer resource

How to work with an interpreter

Working with an interpreter helps you communicate effectively with people who speak a different language to you. Follow these guidelines to ensure a professional experience for everyone involved.

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09 Oct 2026

Understanding translation and interpreting costs

There’s no single answer to “How much will this job cost?”. Pricing for each job depends on the service, the practitioner’s experience and the client’s needs.

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09 Oct 2026

Consumer resource

How to prepare your document for translation

Preparing your document properly before translation helps translators work more efficiently and ensures you get an accurate, high-quality translation.

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09 Oct 2026

NAATI’s credentials for Auslan and other signed languages

If you need to communicate with a Deaf or hard-of-hearing person, you may need to engage a NAATI-certified Auslan or Deaf interpreter or a written English into Auslan translator.

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09 Oct 2026

Consumer resource

Bilingual person versus interpreter: What’s the difference?

All interpreters are bilingual, but not all bilingual people can be interpreters.

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