NAATI advises all candidates to read the following information before sitting their test.
All test time is AEST/AEDT (Sydney, Melbourne, Canberra time).
NAATI CCL tests are delivered online via ProctorExam. Candidates with test sessions will receive an e-mail approximately one week prior to test day, with instructions to check their equipment and access to the online platform.
It is important you ensure you have received this e-mail from ProctorExam (check your inbox as well as spam/junk folder) and have completed the system check 48 hours prior to the Test. More information here
Once complete, you will receive an email with the link to your test.
E-mail firstname.lastname@example.org if you think you haven’t received that e-mail.
Practice tests are being developed and will be available prior to the test date. A link will be e-mailed once available.
Candidates should adhere to the following rules when taking the test:
- Candidates must have a suitable device for the test delivery – a computer, laptop or tablet that has a camera and microphone. Your phone will be used as a second camera to record your environment and must be located behind or beside you.
- The test must be completed in a location that is free of distractions, background noise and other people. The test location will be checked at the start of the test.
- Devices (including mobile phones, laptops, tablets and other smart devices) other than the device being used to take the test must be turned off. Any candidates using a device to record or photograph test materials or communicate with a third party will have their test cancelled.
- In order to take the test, candidates will need to provide proof of their identity (i.e. the photo ID provided with your application –normally your driver’s licence or passport). This should be shown to the camera prior to the start of the test.
- If there is any doubt as to the identity of the test taker, the test results will not be issued.
- The video of the test will be recorded and reviewed prior to the test performance being assessed. Any non-compliance to NAATI’s test policy may result in the test being invalidated.
- All candidates will be required to be online and logged in to the session at the time advised. If you’re late, you will not be tested.
Please note: You will have a total of 35 minutes to finish your exam. It is expected a CCL test is completed in about 25 minutes. An additional 10 minutes will be added to allow you to read the instructions If your test runs for longer than this time, NAATI reserves the right to cease the test. The assessment will be made on the performance to that point.
In Order to access the NAATI CCL test, a candidate will need to have a suitable device and a stable internet connection.
Please note that if you are using a public WiFi network, there is the possibility that access to the test will be restricted.
It is the responsibility of a candidate to ensure the minimum internet speed requirement is available on the Testing day, as well as reliable equipment (laptop, phone and headphones).
Should the Test not being able to proceed due to a faulty device or a slow internet connection, it will be cancelled.
You must have one laptop or tablet to complete your test with the following:
- Functioning microphone and webcam
- A decent internet connection
- We recommend a minimum of 1.5Mbit/s upload, 10Mbit/s download, ping under 25ms.
- You can check your internet speed here
- The test platform requires the use of Google products, as such candidates need the ability to access and use these without any interference. The test will not be able to be taken if this is not possible.
- The latest version of Google Chrome web browser installed .
You can use ProctorExam on Windows 8 and higher, Mac OS X and higher, ChromeOS and most Linux distributions (64-bit Ubuntu 14.04+, Debian 8+, openSUSE 13.3+, or Fedora Linux 24+.)
- You are required to use a headset during your test. This can be standard mobile phone earphones or a dedicated video conference style headset.
- Please synchronise your headset to your device before the test. Separate and built in speakers are not allowed due to audio issues.
- You will need to use the same headset for the system check and the Test.
- Your phone will be used as a second camera to record your environment. You’ll need to download the ProctorExam application (34MB) which is compatible with any Android 4.1 or higher and iOS (Apple) 10.0 or higher.
Note: Huawei P30 and Google Pixel 3 are not compatible
You should ensure your equipment is functioning properly and charged before the Test. Due to the variances in equipment candidates use, only limited technical support will be available during the test
CCL Tests include two recorded dialogues. Each test dialogue is based on a conversation between an English speaker and a speaker of your LOTE. The dialogues are divided by segments (LOTE and English), you will need to activate each recording and start your interpretation after the chime.
CCL Candidates must be able to:
- Participate effectively where relatively simple information is exchanged without any great deviation from the norms of pronunciation, standard of expression, style and register;
- Give the sense of what is said by the speakers and demonstrate accurate comprehension and production in both English and the LOTE
Each of the dialogues will be from different situations and settings.
Real-life situations which typically form part of Australian society: health, legal, community, immigration/settlement, education, social services, financial, housing, business, employment, insurance and consumer affairs.
You will not have access to any materials during the actual test. You are not permitted to use any electronic resources during the CCL test session; however, you may refer to any hand written notes made during your test, so pens and blank paper are allowed.
Typing your notes is not allowed. Hand written notes only.
If you require hearing aids, please inform NAATI at least one week before your test date by sending pictures and the model number of your hearing aids to email@example.com
- ProctorExam will perform the necessary pre-test administration including ID and room check. Please note it may take up to 10-15 minutes to complete the set up but this won’t affect your Test time. More information here.
Once this is completed you will be prompted to click on your test link.
- During the dialogues you are required to convey the sense of what each speaker says into the other language. This means that you should start your response soon after the segment is finished. A delay of 5 seconds is permitted without penalty.
- The maximum overall test time is 35 minutes. Your performance may not be assessed after reaching that point.
You may repeat any segment before you begin your interpretation. In such instances, the whole segment will be repeated. The first repetition in each dialogue may be requested without penalty; however, any further requests for the repetitions may be penalised by the examiner.
Repeats, Pauses & Corrections
Lengthy pauses and repeated reworking (self-checking) of segments will be viewed as distracting significantly from the dynamics of the test task.
If you realise during the test that you have made an error, you are permitted to insert a correction of that part before continuing. Any corrections should be prefaced by some suitable phrase (Sorry I’ll just say that part again).
Leaving the Test Venue
Once testing has started, you are not able to pause the Test or leave the room until your test is complete due to security requirements.
The Test is audio and video recorded, all suspicious behaviour will be flagged and may need clarifications. Any breach of the Test conditions may result in cancellation of the Test
You are expected to be courteous and respectful towards NAATI support staff before, during and after the test.
A live chat is available for technical issues during the test, as well as a dedicated support linevat (+61) 03 8605 6601, or by emailing firstname.lastname@example.org.
Your test will be recorded for assessment purposes. This recording will be retained by NAATI after the marking of your test in completed.
By participating in the testing, you agree to maintain the confidentiality of the test materials.