A connected community without language barriers

Whistleblower Policy

Together with other policies such as the Code of Conduct and NAATI Values, it protects NAATI’s reputation by supporting NAATI’s aim to build public trust and confidence in the integrity and professionalism of its services. Employees, customers and suppliers may not wish to speak up and disclose any suspected misconduct for fear of being victimised…

Use of NAATI Logo, Trademark & Practitioner Logo

Using the name NAATI, the NAATI logo & branding The name ‘NAATI’ is a registered trademark and use of this trademark is closely monitored. Your proper use of NAATI’s name is necessary to protect the strong reputation and high standards of NAATI’s brand, as the only organisation with governmental authority to issue certification to translators…

Complaints Policy

NAATI’s mission is to set and maintain high national standards for the translating and interpreting sector to ensure a supply of appropriately certified professionals, responsive to the changing needs and demography of Australia’s culturally and linguisti­cally diverse society.  NAATI is committed to providing quality service as part of its mission to deliver a national certification…

Customer Service Charter

About NAATI NAATI is the national standards and certifying authority for translators and interpreters in Australia.  Our vision NAATI’s vision is for a connected community without language barriers.  Through certifying practitioners who wish to work as translators and interpreters in Australia, we aim to maximise people’s ability to engage and participate in Australian society.  Our values NAATI’s…

Terms and conditions

The following terms and conditions apply to NAATI tests and other applications such as recertification and Recognised Practising applications. Application requirements NAATI reserves the right to amend or cancel a test at any time. The test will be recorded (in writing, audio or video, depending on the test type). These recordings will remain the property…

Identity Verification of Test Candidates

What is identity verification? NAATI is committed to a high standard of customer care. This includes protecting the rights of test candidates and ensuring the testing process is legitimate. Identity verification is an integral and essential part of NAATI’s test process. NAATI verifies the identity of each test candidate to make sure it is the…

Practitioner details

credential result