Community Language Aide (CLA) Testing is used by the public and private sectors to determine eligibility for language allowances. It is appropriate for anyone needing to communicate at a basic level in a Language Other Than English (LOTE) in the workplace.
An individual who has passed a CLA test is not qualified to act as an interpreter or translator.
The CLA test assesses your ability to:
You need to have a vocabulary range that allows you to explain organisational procedures and related matters with some precision and clarity.
Test results are emailed to the person sitting the test within 4 weeks.
No. Some organisations pay a language allowance to employees who use their LOTE speaker to provide customer service (e.g. some public service departments and agencies), if those employees can demonstrate they have the required language skills.
However, organisations that don’t pay an allowance can still pay for their employees to be tested. Similarly, individuals can apply to sit the test without being sponsored by their employer.
Make sure you read and understand the following information before applying for your test:
Below are some practice materials NAATI have prepared:
To apply, you need to register your email in our customer portal, myNAATI. After you have registered, you can make your application from the myNAATI portal.
Any questions? Please email email@example.com