The Credentialed Community Language Test (CCL) is an assessment of your language abilities at a community level.

The CCL Test is generally taken by the applicants who are looking to lodge a point-based visa application. On successfully passing the test, applicants are awarded five bonus points. These bonus points are also referred to as Credentialed Community Language Points.

This test is not a professional certification. If you pass the CCL test, you are not certified to work as an interpreter or a translator.   

Test Format

NAATI CCL tests are delivered online, Monday to Friday.

The test consists of two dialogue recordings. Each dialogue represents a conversation between a native English Speaker and a native Language Other Than English (LOTE) speaker. Each dialogue is approximately 300 words, with about half in English and half in the LOTE. The dialogues are divided into segments of 35 words or less.

Further information can be found through the Candidate Instructions.

As CCL tests are online, candidates overseas can sit the test. All tests are run on Canberra, Australian time.

Minimum Technology Requirements
Reliable Internet Connection

The recommended internet speed for peer-to-peer HD quality video with resolution of HD 720p at 30fps is 1.2 Mbps. 

The test will be audio and video recorded. We strongly advise you to check your speed well before the test. 

Using a personal hot spot connection from your mobile phone is not permitted due to test security requirements.  

Device Requirements

It is recommended that candidates should attend the test from a PC or laptop with windows 10 or Mac OS 10+ .  NAATI recommends against the use of Mobile phones and tablets as they may create potential performance and audio issues. 


You are required to use a headset during your test. This can be standard mobile phone earphones or a dedicated video conference style headset. We do not recommended the use of Bluetooth or wireless headsets due to the potential for connectivity issues during testing.

Please ensure your headset is functioning before the test. Separate and built in speakers are not allowed due to audio issues.

Maximum Volume

We recommend your volume is set a level comfortable for listening and not too loud, high volume levels may create high-pitched sounds. 


Where a test is unable to be conducted without clear audio and video due to system or connectivity issues we will not able to proceed with the test (regardless of what stage it is at). You will be given the opportunity to select another test spot free of cost, however this may result in a waiting time of up to 2 months due to high demand. 

Topics Covered

The dialogues used will reflect real-life situations in Australian society. They are designed to examine a candidate’s ability to understand both languages and communicate in them. The topics may include:

  • Business
  • Consumer Affairs
  • Employment
  • Health
  • Immigration/Settlement
  • Legal
  • Community
  • Education
  • Financial
  • Housing
  • Insurance
  • Social Services

How Is The Test Assessed?

A minimum of two examiners will assess a candidate’s ability to communicate effectively in English and a LOTE.

Two significant factors that contribute to assessment are:

  • Language Quality – competency in both English and LOTE
  • Language Register – the level of formality with which a candidate transfers the meaning

Marks are deducted for errors.  Examiners consider the types of errors in your performance and how these impact on your overall communication.

Errors for which the examiners deduct a candidate’s score are:

  • Accuracy (correctness of information)
  • Distortions (misrepresentation of information)
  • Omissions (removal of information)
  • Insertions (addition of information)

Each examiner awards your results individually. In situations where the examiners disagree about the performance of a candidate, additional examiners will assess your test to help determine your final result.

How Is The Test Marked?

The Test comprises of two dialogues; each worth 45 marks. In order to pass the test, a candidate requires at least 29 marks in each dialogue and an overall score of 63 out of 90.

The result for the CCL Test will be given as:

  • Pass: 63 or higher (marks out of 90)
  • Marginal Fail: between 58 and 62.5 (marks out of 90)
  • Clear Fail: less than 58 (marks out of 90)

In situations where a candidate achieves 23 out of 45 in Dialogue 1, 41 out of 45 in Dialogue 2 and an Overall Score of 64 out of 90, the result given will be CLEAR FAIL as the candidate hasn’t achieved required score in Dialogue 1 (i.e. 29).

Results are sent via email within 4-6 weeks of the test date and are valid for three years from the date of issue.

Clear Fail results are unable to apply for a review of their test due to the statistical improbability of the result being overturned

What You Need To Know Before Taking The Test

Make sure you read and understand the following information before sitting your test:

Practice Materials

NAATI has created some free preparation materials. Read Getting The Most Out of the Practice Materials and click on the language needed below to download.

NAATI are aware that some institutions and training organisations offer courses claiming to be preparation for the NAATI CCL test. While we encourage training and preparation for any language related test, we do not formally endorse any such courses. NAATI sets the test and is the authority which issues the result. Candidates should be aware that organisations offering training do not have unique information about the test.


Read Preparing Application Evidence and make sure you have everything needed before starting your application.

To apply, you will need to register in our customer portal, myNAATI.

After you’ve registered you can make your application from myNAATI.

Once we’ve processed your application, which can take up to seven business days, you will receive an email stating the outcome.

If successful you’ll be able to make payment and select a test date.

Further Questions

View the Credentials Community Language Frequently Asked Questions.